The Process Of Workforce Planning In Supermarkets Business Essay

The Process Of Workforce Planning In Supermarkets Business Essay Work force planning is the process of analysing an  organisations likely future needs for people in terms of numbers,  skills  and locations. It allows the organisation to plan how those needs can be met through  recruitment  and  training. It is vital for a  company  like Tesco to plan ahead. Because the company is growing, Tesco needs to recruit on a regular basis for both the food and non-food parts of the business. Positions become available because: jobs are created as the company opens new stores in the UK and expands internationally vacancies arise as  employees  leave the company when they retire or resign or get  promotion  to other positions within Tesco new types of jobs can be created as the company changes its processes and  technology Tesco uses a  workforce planning  table to establish the likely  demand  for new staff. This considers both managerial and non-managerial positions. In 2008/09, for example, Tesco calculates that to support its business  growth  there will be a demand for around 4,000 new managers. The planning process This planning process runs each year from the last week in February. There are quarterly reviews in May, August and November, so Tesco can adjust staffing levels and recruit where necessary. This allows Tesco sufficient time and  flexibility  to meet its demands for staff and allows the company to meet its  strategic  objectives, for example, to open new stores and maintain  customerHYPERLINK http://www.thetimes100.co.uk/glossaryservice-standards-1285.phpservice standards. Tesco seeks to fill many vacancies from within the company. It recognises the importance of motivating its staff to progress their careers with the company. Tesco practises what it calls talent planning. This encourages people to work their way through and up the organisation. Through an annual  appraisal  scheme, individuals can apply for bigger jobs. Employees identify roles in which they would like to develop their careers with Tesco. Their manager sets out the technical skills,  competencies  and behaviours necessary for these roles, what training this will require and how long it will take the person to be ready to do the job. This helps Tesco to achieve its  business objectives  and employees to achieve their personal and career objectives. Job descriptions and person  specifications An important element in workforce planning is to have clear job descriptions and person specifications. A job description sets out: the title of the job to whom the job holder is responsible for whom the job holder is responsible a simple description of roles and responsibilities A person specification sets out the skills, characteristics and attributes that a person needs to do a particular job. Together, job descriptions and person specifications provide the basis for  job advertisements. They help job applicants and post-holders to know what is expected of them. As they are sent to anyone applying for jobs, they should: contain enough information to attract suitable people act as a checking device to make sure that applicants with the right skills are chosen for interview set the targets and standards for job performance Job descriptions and person specifications show how a job-holder fits into the Tesco business. They help Tesco to recruit the right people. They also provide a  benchmark  for each job in terms of responsibilities and skills. These help managers to assess if staff are carrying out jobs to the appropriate standards. Tescos  organisational structure  has the customer at the top. Tesco needs people with the right  skills  at each level of this structure. There are six work levels within the organisation. This gives a clear structure for managing and controlling the organisation. Each level requires particular skills and behaviours. Work level 1   frontline jobs working directly with customers. Various in-store tasks, such as filling shelves withstock. Requires the ability to work accurately and with enthusiasm and to interact well with others. Work level 2   leading a  team  of  employees  who deal directly with customers. Requires the ability to manage  resources, to set  targets, to manage and motivate others. Work level 3   running an operating unit. Requires  management  skills, including  planning, target setting and reporting. Work level 4   supporting operating units and recommending  strategicchange. Requires good knowledge of the business, the skills to analyse information and to make decisions, and the ability to lead others. Work level 5   responsible for the performance of Tesco as a whole. Requires the ability to lead and direct others, and to make major decisions. Work level 6   creating the purpose,  values  and  goals  for Tesco plc. Responsibility for Tescos performance. Requires a good overview ofretailing, and the ability to build a  vision  for the future and lead the whole organisation. Tesco has a seven-part framework that describes the key skills and behaviours for each job at every level in the company. This helps employees understand whether they have the right knowledge, skills or resources to carry out their roles involves attracting the right  standard  of applicants to apply for vacancies. Tesco advertises jobs in different ways. The process varies depending on the job available. Internal recruitment Tesco first looks at its internal Talent Plan to fill a vacancy. This is a process that lists current  employees  looking for a move, either at the same level or on  promotion. If there are no suitable people in this Talent Plan or developing on the internalmanagement  development  programme, Options, Tesco advertises the post internally on its  intranet  for two weeks. External recruitment For external recruitment, Tesco advertises vacancies via the Tesco website www.tesco-careers.com or through vacancy boards in stores. Applications are made online for managerial positions. The chosen applicants have an interview followed by attendance at an  assessment centre  for the final stage of the  selection  process. People interested in store-based jobs with Tesco can approach stores with their  CV  or register though Jobcentre Plus. The store prepares a waiting list of people applying in this way and calls them in as jobs become available. For harder-to-fill or more specialist jobs, such as bakers and pharmacists, Tesco advertises externally: through its website and offline  media through television and radio by placing advertisements on Google or in magazines such as  The Appointment Journal Tesco will seek the most  cost-effective way of attracting the right applicants. It is expensive to advertise on television and radio, and in some magazines, but sometimes this is necessary to ensure the right type of people get to learn about the vacancies. Tesco makes it easy for applicants to find out about available jobs and has a simple application process. By accessing the  Tesco website, an applicant can find out about local jobs, management posts and head office positions. The website has an online application form for people to submit directly.